Payment Policy

Effective Date: December 26, 2024

At DuduToyKids, we aim to make your shopping experience as smooth and secure as possible. Below are the terms of our payment policy:

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Apple Pay (for mobile users)
  • Google Pay (for mobile users)

Order Payment

Payment must be completed at the time of checkout. We will only process and ship your order once full payment has been received and cleared. If there is an issue with payment processing, our team will contact you at the provided email address.

Security

We use industry-standard encryption technology to ensure that your personal and payment information is protected. Our payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standards) to ensure the security of your transactions.

Tax Charges

Applicable sales tax will be added to your order total during checkout, based on the tax rate in your shipping address state.

Billing Information

To prevent fraud, we may require you to verify your billing information. If we encounter any issues verifying your payment, we will notify you immediately.

Refunds and Cancellations

  • Order Cancellation: You can cancel your order before it is shipped. After shipping, cancellations will follow our return policy.
  • Refunds: If you are dissatisfied with your order or there are issues with the product, please contact us at info@dudutoykids.com within 14 days of receiving your item to initiate a return or refund process.

Contact Information: